Two weeks after putting my bike in the mechanics called to say it was ready.
It’s never a good time to pay for repairs, and this was a particularly bad time. My car broke down on a freeway just a week after the bike died, leaving me with a massive repair bill, and although I’d budgeted for it the $220 worth of bike repairs weren’t making me the happiest man alive.
The call came from titty porn man as Mark was out to lunch, no doubt eating lobster somewhere.
‘That’s great, I’ll pick it up Monday. What’s the damage?’
I knew it would be $220, it’s what I’d been quoted, but just wanted to make sure. These verbal quotes often get forgotten, and forgotten it was.
‘It comes to $440 all up.’
‘$440? I was quoted $220 and that’s exactly double.’
Titty porn man fumbled around a bit, and not only did he clearly have no idea where the extra $220 worth of costs had emerged, he was annoyed that I’d dared to ask the question. I persisted regardless.
‘Well who DID work on the bike? Could I talk to them about it?’
Shaken, he handballed the grenade.
‘John gets back from lunch around 3pm, you can call him then if you like.’
‘I will. Thanks titty porn man.’
As soon as I got off the phone I spoke with my boss, who’s one of the most motorcycle-y guys I know. He’d already gotten annoyed with me for being a sucker and taking my bike in to a shop, insisting that he could easily fix it himself, and he knew the score.
It was crap, he said, I was getting ripped off. The going rate for mechanic labour is $60 an hour, and there was no way that it took them over seven hours to service the bike and put in a new clutch. It took HIM two hours to put a new clutch in his CBX, and he’s not even a mechanic.
His pep talk got me riled up, and I dialed for John fuelled with consumer rage.
I got titty porn man again. When I told him it was the guy with the CT110 looking John there was a long pause, which I assume was spent briefing John on the party line. Finally, John picked up the phone.
‘Hello?’ he said, as if he had no idea who it was.
‘Hi. It’s Jason, you fixed up my CT110 recently. I’m just calling to query the bill, as it’s double what you quoted me over the phone.’
‘Oh, right. Well I was just quoting for the clutch over the phone, that didn’t include the service.’
‘Oh ok. That’s a bit weird, seeing as the service was the whole reason I put the bike in, to get it going again. The clutch came in later.’
‘Right.’
‘And I provided the parts, remember? How long did you spend working on the bike?’
He was on the backfoot, and decided to adopt the bamboozle approach.
The bamboozle approach is something I’m quite familiar with. As a broke uni student I took my car into a Kmart mechanic a few times for some major repairs, and every time I asked the guy how much it was going to cost he would deliberately delay the answer.
Instead of giving me a number, he’d would pull out this colourful plastic model engine and start winding it slowly. He’d then gesture to it, explaining in convoluted and meticulous terms exactly which bits were faulty and why. He’d wait until the moment my eyes glazed over, and then slap the bill on the table. When I went in the next time and saw him reaching for the plastic engine again I knew I was fucked.
And so John started off reeling off things they did to the bike in classic bamboozle fashion, but little did he know I was equipped with my notepad and ‘A game’.
‘Aaah some oil, $16. We had to replace some screws on the something – something, and had to get them off another bike.’
‘Was there a charge for the screws?’
‘No, the screws were free.’
‘Did it take a long time to replace the screws?’
‘Not really.’
This went on for a bit, and I was sure it was going nowhere. I knew in the end that John had me by my lady lumps and I was going to lose out, so I tried one last tactic – silence. He kept talking about the man hours for a little while but then tapered off, put off by my lack of agreeing/argument. I smelt a falter, and he was starting to feel a bit unnerved. The game was shifting.
‘Look, how about we do it for $350?’ he conceded.
Sold.
I think I had a bit of a win, but I’m not sure. Was this haggling out of the ordinary or was it just part of some kind of motorcycling ritual? Did I walk away with more man points?
Have you ever been screwed by a mechanic? Do you haggle?
I just got off the phone to the motorcycle mechanic, whose had my bike since it broke down the other week from lack of oil, and I’ve got to tell you
Servo’s are a source of much magic for someone riding a postie bike. Someone will always hurry over with a knowing wink, and say ‘
Racing is a funny thing and I don’t really get it. People get really passionate about their teams, although they’re not really teams – they’re manufacturers. The whole thing is a marketing exercise for large corporations to sell more bikes, but yet 
In the world of motorcycling I am a rookie. I never got the chance to ride dirtbikes as a kid, I’ve never watched a motorcycle race and the first time I ever rode a bike was when I was getting my learners permit. 